Accepted payment methods
We accept the payment methods displayed at checkout. These currently include:
- Visa
- Mastercard
- American Express
- Discover
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
The methods shown on the checkout page are always the definitive list.
Currency
All prices are displayed and charged in US dollars (USD).
When you are charged
Payment is taken in full at the time you place your order. If we cancel your order for any reason, you are refunded in full.
Security
All payments are processed over an encrypted (SSL/TLS) connection by our payment providers. Tundrelle never sees or stores your full card number. Card details are handled directly by the payment processor.
Taxes
Any applicable sales tax is calculated and displayed at checkout before you confirm your order.
Failed or declined payments
If a payment is declined, your order will not be placed. Check your card details and available balance, or try another payment method. If the problem continues, contact your bank or email us.
Refunds
Refunds are always issued to the original payment method. See our Returns & Refunds policy for timelines.
Questions
Email info@tundrelle.com with any billing question.
Tundrelle
Email: info@tundrelle.com
Phone: (913) 216-3296
Business address: to be added
Customer care: Monday–Friday, 9am–5pm CT