Shipping cost
Shipping is free on every order, with no minimum spend.
Processing time
Orders are processed within 1–3 business days of being placed. Orders placed on weekends or public holidays are processed on the next business day.
Delivery time
After processing, delivery typically takes a further 7–13 business days. In total, most orders arrive within 8–16 business days of the order being placed.
Delivery times are estimates and are not guaranteed. Delays can occur during peak periods, or due to customs, weather, or carrier disruption.
Tracking
As soon as your order ships, we email you a tracking link. If you haven't received tracking within 5 business days of ordering, please contact us.
Where we ship
We currently ship within the United States.
Incorrect addresses
Please check your shipping address carefully at checkout. We cannot be responsible for orders delivered to an address entered incorrectly. If you spot a mistake, email us immediately — if the order has not yet shipped, we will correct it.
Lost or damaged parcels
If your order arrives damaged, or tracking shows no movement for an extended period, contact us at info@tundrelle.com and we will resolve it.
Tundrelle
Email: info@tundrelle.com
Phone: (913) 216-3296
Business address: to be added
Customer care: Monday–Friday, 9am–5pm CT